Shipping policy
Shipping Policy – Toyoraa
At Toyoraa, we aim to deliver your favorite toys as quickly and safely as possible. Please read our shipping policy for full details:
1. Shipping Coverage
We ship across India through our trusted courier partners. Delivery timelines vary based on your location.
2. Delivery Time
• Local Delivery (Same City or Nearby Areas):
Estimated delivery time is 2–3 business days.
• National Delivery (Other Cities/States):
Estimated delivery time is 7–8 business days.
Note: Business days do not include Sundays or public holidays.
3. Order Processing Time
• Orders are processed and dispatched within 24 to 48 hours after payment confirmation.
• You will receive a tracking number as soon as your order is shipped.
4. Shipping Charges
• Free shipping on orders above ₹999.
• For orders below ₹999, a standard shipping charge may apply depending on your location (visible at checkout).
5. Delays
• While we strive to deliver on time, there may be delays due to weather, holidays, or courier issues.
• We appreciate your patience and will keep you updated if any delay occurs.
6. Tracking Your Order
• After your order is shipped, you will receive a tracking link via SMS or email to monitor delivery status.
7. Delivery Address
• Please make sure your shipping address, contact number, and pin code are accurate to avoid delays or failed delivery attempts.