Return & Refund Policy

Return & Refund Policy – Toyaro.in

We care about your shopping experience and want to ensure you receive the right product in perfect condition. Please read our return and refund policy carefully:

1. Eligibility for Return & Refund

• Returns and refunds are only accepted in the following cases:

• The product is damaged or broken at the time of delivery.

• You received the wrong item.

2. Important Conditions

To be eligible for a return or refund:

• Unboxing video and clear photos must be sent immediately after opening the courier.

• No video = No refund or return. This is mandatory for claim approval.

• Send the video and photos to our official WhatsApp number along with:

• Order ID / Invoice

• Your registered mobile number

• A short description of the issue

3. Time Frame

• You must report the issue within 24 hours of delivery.

• Refund or replacement process may take 7–8 working days after we receive all documents and verify the issue.

4. Return Not Accepted If:

• Product is used, damaged by the customer, or not in original condition.

• No proof (video/photo) is provided.

• Complaint is made after 24 hours of delivery.

5. How to Report

• Send all return/refund requests to:

• WhatsApp:-+91 9737332742

• Email:- helptoyora@gmail.comEmail